Mead Property Management with Thames & Chilterns are proud to employ licenced members of ARLA Propertymark and are members of the Property Ombudsman scheme and TDS Tenancy Deposit Scheme.

ARLA Propertymark

ARLA are the only professional self-regulating body to be solely concerned with lettings and letting agents.

The Association of Residential Lettings Agents (ARLA) is a professional membership and regulatory body for letting agents and letting agencies in the UK. ARLA recognised the requirements of the residential lettings market were so detailed and specific that a separate organisation was required to promote standards in this important sector of the property industry.

More information about ARLA

The Property Ombudsman

The The Property Ombudsman is able to consider disputes referred by landlords or tenants and relating to lettings and management agents that are members of the Scheme. Mead Property Management with Thames & Chilterns follow the TPO Code of Practice for Letting Agents, in common with the TPO Code of Practice for Residential Sales.

More information about the Ombudsman

The Tenancy Deposit Scheme

The Tenancy Deposit Scheme is managed by The Dispute Service – an independent, not-for-profit, company established in 2003 to resolve tenancy deposit disputes in the private rented sector. The company has achieved the UK Government Standard for Customer Service Excellence, and won Tenancy Deposit Service of the Year at the PROPERTYdrum B2B awards 2012.

They operate the Tenancy Deposit Scheme in accordance with the requirements of the Housing Act 2004. This provides a dispute resolution service should a dispute about the allocation of a deposit arise at the end of the tenancy.

Visit The Dispute Service website